Address verification is a precautionary
measure Graves Motorsports performs to ensure your safety and deter
fraudulent activity. The nature of online shopping does not permit
us to request a traditional form of identification, such as a
driver's license.. We instead conduct address verification through
your credit/debit card issuer to confirm your identity and verify
the validity of your purchase. This is done for your protection and
to ensure no one but you uses your credit/debit card.
If you wish to ship to an address other than your
billing address, please contact your issuing bank and have your
shipping destination added as an authorized alternate ship-to
address in the record/memo field. We will contact your bank using
the bank number you have provided to verify this information after
you've placed an order. Please allow an extra day to verify any
alternate ship-to address.
Both your billing and shipping addresses must be
verified before an order will ship. If you encounter any trouble
when attempting to add an alternate shipping address, let the card
issuer know that you are placing an online order and that the
retailer must verify your personal information before shipment to
eliminate the possibility of fraud. Then, simply give us a call
at (818) 902-1942 to let us know and we will re-attempt address
verification to complete the processing of your order.
Orders with the same billing and shipping address
are more likely to ship same-day
